Comment by Terr_
4 hours ago
> manage a McDonald's
Dystopia vibes from the fictional "Manna" management system [0] used at a hamburger franchise, which involved a lot of "reverse centaur" automation.
> At any given moment Manna had a list of things that it needed to do. There were orders coming in from the cash registers, so Manna directed employees to prepare those meals. There were also toilets to be scrubbed on a regular basis, floors to mop, tables to wipe, sidewalks to sweep, buns to defrost, inventory to rotate, windows to wash and so on. Manna kept track of the hundreds of tasks that needed to get done, and assigned each task to an employee one at a time. [...]
> At the end of the shift Manna always said the same thing. “You are done for today. Thank you for your help.” Then you took off your headset and put it back on the rack to recharge. The first few minutes off the headset were always disorienting — there had been this voice in your head telling you exactly what to do in minute detail for six or eight hours. You had to turn your brain back on to get out of the restaurant.
Casual reminder that the author's proposed solution to the labor-automation dystopia is to invent a second identity-verification dystopia. Also casual reminder that the author wanted the death penalty to anyone over the age of 65.
I was curious about this book but now you've absolutely sold me on it, sounds like I'm in for a ride!