Comment by adrian_b
10 hours ago
Some people, including the management of most big corporations, claim that verbal insults, which do no actual physical harm to anyone, are "unacceptable abusive behavior", while the actions that do physical harm to others, e.g. by tricking or forcing them to pay an extra part of their hard-earned money for things that should not have been paid, because they had already been paid in another form, instead of using that money for worthy purposes, are not "unacceptable abusive behavior".
Obviously, I believe that a decision like that made by AMD now is a much more "unacceptable abusive behavior" than any kind of verbal insult ever known to mankind.
This kind of decision is a masked price rise of the AMD FPGAs that applies only to small businesses and individuals, while the big quasi-monopolistic companies are not affected, which will make competing with them even more difficult.
What annoys me most about this kind of policies aimed to hurt small businesses and individuals and favor big companies, which have become more and more frequent, is that in most cases they do not provide any financial benefit whatsoever to the company that enacts them, because they limit competition not in the market where that company activates, but in related markets.
However such policies are very beneficial for the entire class of people who are major shareholders, board members or executives in big companies, by ensuring that all markets are eventually dominated by few, which has happened especially after the end of the nineties of the past century, resulting in the current unhealthy economies of the Western countries and especially of USA.
This success of the quasi-monopolies has been caused by the lack of truly adequate consumer protection laws.
I agree with your point (that AMD does a lot more harm than what they are indignant about) but not the way you go there. If emotional abusive behavior is not "physical harm" because it's just emotions, then financial abusive behavior is not "physical harm" either because it's just numbers. When you consider what incredible harm being emotionally unwell can lead to, I don't think it deserves to be dismissed.
AMD is clearly just putting on a performance here though, using the backlash they get as a weapon.
Yea insulting and being verbally abusive towards individuals is something that it's worth taking action against. My problem with AMD's response is simply that they take issue with "bad language or abusive behavior towards AMD".
It would be more accurate to say that what AMD is doing is causing material harm, while a few mean words directed towards an anonymous megacorp are not.
The replies here are horrifying. Yes corporations are not people. But they are made up of people. I'd imagine most here work in them yourselves. Often less well paid support staff who have to read, and try to respond, to such terrible behavior. As one of those support people myself I can assure you it takes a toll.
Do you genuinely think that support staff reads "this decision made by AMD is disgraceful" and feel personally attacked because they identify as "part of AMD" and therefore an attack on AMD's honor is an attack on theirs?
Don't get me wrong, support staff often gets abuse thrown their way in a way that is absolutely not okay. There's a lot of people out there who get angry at the support personale. That's not what we're talking about here. Support staff needs thick enough skin to hear, "AMD did something bad" and not take it personally.
AMD is not a person. It has no emotions. Any perceived emotional harm by humans is them projecting themselves onto the AMD entity. Whereas AMDs actions here cause real harm to individuals.
AMD and any other corpo is made of people, who do have emotions. Abuse towards these people impacts corp operations. This is an entity protecting itself from damage that it feels is not worth the benefit the offering would bring.
And I question your assertion of real harm to individuals, by not offering free support, being worse than receiving verbal abuse.
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Its just numbers only for rich. For poor ir can be the differnce between employability and not. In general, I believe that non-free tools like this are effective violence against poor nations since they trap those societies in unskilled sectors.
> claim that verbal insults, which do no actual physical harm to anyone, are "unacceptable abusive behavior"
Which is true in a vacuum. Insulting _people_ is abusive behavior and shouldn't be accepted.
The issue here is the posts aren't insulting people, they're insulting a company, and a company can't be mentally abused.
There are still individuals, who make up the company, who have to read and try to formulate responses to said abusive behavior. It's usually the lower paid support staff not the engineers or C suite who have those duties. As one of those people I can confirm it absolutely takes a toll.
Nah, feel free to insult any company I have worked for or even the company that I am one of the founders of. I don't see why that should be off limits. But do not insult me as a person.
I'll come your place of work and hurl abuse at you all day. Let's see if you find it harmful or not by the end of the week.