Comment by Spooky23
6 hours ago
This where I don’t get the HN flame at Google.
I had an obscure KMS issue a few months ago, I reproduced it and opened a ticket. It was a low severity. A guy emailed me back in about 4 hours, acknowledged it and thought I was doing it right. Came back 2-3 days later noting that it was a bug, and would be fixed in a few weeks. As a workaround he updated my script with a less obvious/efficient solution to get me through.
It can be two things. People’s main complaint about Google’s cloud services is that you are forever at the risk of an automatic and unappealable ban of your whole account.
Two things can be true.