Comment by frumplestlatz
1 hour ago
> iMessage is intended for communicating with family and friends, and is not for conducting commercial activities or disseminating unwanted messages. iMessage misuse may result in service limitations.
https://www.apple.com/legal/privacy/data/en/messages/
Seems pretty damn clear.
We are not "disseminating unwanted messages". A lot of what we're doing (e.g. customer support or missed call text back) would be things that users would already be doing conversationally over iMessage.
You can't guarantee one of your customers isn't going to do that dissemination though, right? No spammer is going to sign up saying "I'm a spammer that just got banned from <other service>! Can you guys help?"
Are you "conducting commercial activities"?