Comment by theta_d
3 hours ago
The sub-service at IBM cloud I worked on had an insanely small error budget such that pages were nearly constant. On call was hell week until a few of us insisted on fixing the issues. The "few" of us were contractors. The employees seemed more than willing to just let the pages continue.
Some companies pay more if people are paged. It can create a perverse incentive not to fix problems or, in extreme cases, to watch things going wrong, waiting for the page, and then being ready to fix it straight away.