Comment by BloondAndDoom
1 hour ago
Recently cancelled something early so I won’t forget, they didn’t send my shipment even though I paid for it. They said I cancelled, tried to work with support but given after a point.
So yeah, not all companies do that.
Did you receive your money back?
If not, time for a charge back with your card provider.
Charge back usually never works… at least in my case the provider never actually did it because the seller was in good standing.
Counterpoint: I've done 3 and all went through without drama.
With what credit card provider?
I've done it multiple times when a vendor wasn't behaving fairly and it always went through.
I don't recommend doing it to a vendor you plan to have business with again in the future as they might ban you (eg food delivery apps)
Maybe you should try Paypal next time, if allowed by the seller
I’ve never had an issue with charging back when they fail to deliver the product
Get a credit card that isn't dogshit then. You can absolutely charge back.
The one time I thought it would not work it did. Home depot rental generator that failed to run under load; store manager refused to test the unit under load as it was against store policy. Refused refund and instead gave me a $50 off coupon. I then called Chase, explained the situation and charges reversed on the spot. I took the coupon and bought a nice corded Milwaukee sawzall.