Comment by fragmede
19 hours ago
What are the non-tech people in your life using AI for? $20/month, next to Starbucks and avocado toast, is discretionary. Maybe the novelty will wear off and non-tech consumers will leave it in droves, but everyone declared they'd leave YouTube if they started playing ads, but YouTube doesn't seem to have noticed.
> What are the non-tech people in your life using AI for?
Mostly asking random questions they used to search Google for.
> next to Starbucks and avocado toast, is discretionary.
Sure, but your description implies highly affluent, urban professionals in western nations. I was talking about getting several billion global mass-market consumers to all keep paying ~$20/mo. Mass consumer adoption of mobile phones worldwide is currently >5.8 billion or >70% of humans alive. Only ~50M people are paying $20/mo for an LLM and I suspect many of them are not pure consumers but actually knowledge workers that AI vendors are losing money on and will eventually force into higher tier plans just like the $200/mo developers they're currently losing money on. These heavily subsidized loss-leader offers are all going away post-IPO.
Personally, I know maybe a dozen people who pay $20/mo for an LLM but only two of them are really 'pure consumers' who don't use it for knowledge work. Both of them are multi-millionaires and neither has had a job in ten years. One is retired like me and the other is so wealthy she has a Netjets credit card and has new cars delivered like some people order shoes. Everyone else I know paying $20/mo is a professional who uses the LLM for a lot of office or knowledge work and writes it off as a business expense - examples include a couple of attorneys who are senior partners in a law office they own, a solo architect, and a dentist who owns his own practice.
At $20/mo, AI vendors are probably losing money on most of my professional friends because they use it pretty heavily all day. They're only making money on the two multi-millionaires who both use it so infrequently they could easily be using free chatbots instead but are so rich they could lose $10,000 in their couch cushions and not notice. While they are profitable at $20/mo, they aren't exactly "typical consumers" that there are billion more of. I expect AI vendors will find ways to force my lawyer, architect and dentist friends to switch to higher priced plans soon because they're really knowledge workers abusing a consumer tier plan into unprofitability.