Comment by lanerobertlane
8 hours ago
I have notifications enabled for my bank because it may alert me to transactions which were not made by me, and because it does not abuse that permission to send me marketing spam.
I have WhatsApp notifications enabled because it is the primary way people communicate where I live. If my elderly mother messages or calls me, it will most likely be through WhatsApp.
Both of those notifications contain genuinely important or time-sensitive information which may require action on my part.
That's the distinction between them. A person contacting me is fundamentally different from a brand attempting to engage me. Transaction alerts are fundamentally different from “your order is out for delivery”.
The criteria is not “did a thing happen”. It's whether the notification gives meaningful new information that is important or time-sensitive, and requires me to take action.
Most app notifications fail that test completely.
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