Comment by hnthrow0287345

This is why the 'craft' should be left to open source for most commercial software. The business reality just doesn't care for it.

Only when you have a PR problem does the business switch back to signalling quality, like Microsoft, although it remains to be seen if they still have the quality part. Most of the craftspeople get to say 'told you so' but also it looks like a sinking ship to them. Once the PR problem is gone, it's back to shipping at the expense of quality.

This cycle conflicts with the idea of a craft, which is that you should do it that way all/most of the time. The business will stop caring about quality long enough that your skills will erode, making it a bad mix. Trying to practice a craft where you aren't in control of this cycle is corrosive to the spirit.