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Comment by redserk

1 hour ago

Blaming her is not the right call on this.

The technology is absolutely amazing for the quality of life it’s given us, especially those with medical conditions, but the failure of technology in these scenarios can lead to hospitalization or death.

The customer care line requesting information about a plan means the patient’s care in a will-be life-threatening scenario was not prioritized.

Deprioritizing patient care when death is a possibility is a grim outcome regardless of where you live.

I didn’t take their comment to be about blame, it’s more about a pragmatic view of what’s going to be more effective for an individual. Sure, you can tell your diabetic daughter that the world should be one way, and rant and rave about it all you want, but none of that will keep her alive.