Comment by j16sdiz
11 hours ago
They don't care.
Support call center is operation cost. They did they math and think this will save them more money than losing a few angry or disappointed customer.
11 hours ago
They don't care.
Support call center is operation cost. They did they math and think this will save them more money than losing a few angry or disappointed customer.
And they're right. If terrible support were an obstacle even slightly, they'd have all gone out of business decades ago.