Comment by Syzygies

Continental Airlines had an active frequent flyer community. A student emerged as a legendary figure (think "Hunger Games") after she noticed that Continental announcement URLs were numbered sequentially, and a not-yet-released announcement rather unfavorable to current elites was there for anyone to read. Quite the brew-ha-ha. Continental retreated.

She was nevertheless welcome at a frequent flyer event hosted by Continental in Houston, where she beat me at poker.