Comment by camillomiller
5 days ago
I wrote a one star review and posted pictures of a badly burnt pizza served at a restaurant in Berlin. Google sent me an email telling me they removed that because the restaurant filed a defamation claim
5 days ago
I wrote a one star review and posted pictures of a badly burnt pizza served at a restaurant in Berlin. Google sent me an email telling me they removed that because the restaurant filed a defamation claim
Sounds similar to Nintendo dmca takedowns. You could challenge the defamation claim in court and win, but you would have to spend a lot of money and time, and the only thing you get back in the end is the right to post the review.
How is that remotely similar? DMCA is about IP law.
You could challenge the *DCMA* claim in court and win, but you would have to spend a lot of money and time, and the only thing you get back in the end is the right to post the *code to Github*.
4 replies →
I gave a one star review to some cheap restaurant in Potsdam 10 years ago. I literally just said you get what you pay for. Last year I got a similar email from Google saying the review was removed for defamation.
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It doesn't matter if some people think good pizza should be burnt to some degree. There is no such thing as objectively good pizza, so one-star review "The pizza was burnt, I didn't like it." is entirely valid thing to say.
I disagree.
The entire concept of a review is that it's one person's opinion.
In Germany, we care more about facts and I'd rather have it stay that way. Americans lost their right to talk ANYTHING German a decade ago.
Something like this happened to me too, for what it's worth. I wrote a completely factual description of my bad experience with a shop, and then got a nasty notice from Google that my review was being taken down because of a defamation claim.
I looked up how this works, and I found ads for law firms that specialize in removing bad reviews. They charge a set price for each review they remove. As a regular consumer, you just have to accept that your honest reviews will be removed, unless you're willing to risk going to court, where you'll have to prove that your subjective experience was accurate.
Those law firms also have to operate within the law, doh. So if you think your review needs to stand, you should hire a law firm yourself and fight for your cause.
Creating an unflattering online review has such a low bar for confirming identity. It would not be a surprise for a law firm advertising the review takedown service were hiring bot farms to leave reviews at scale, create their own market.
Bro is in this thread defending Google like he owns stocks. Oh wait...
Well I do own Google stocks, since their IPO, but I'm not defending Google here but German culture against low-bro 400pounds American nerds.