Comment by luke5441
5 days ago
Yes, Google just removes them as a first step because this is the least amount of work for them. Theoretically there is an Google appeals process. After that it needs to go to court.
My guess is that often reviews are generalizing (easy mistake to make). E.g. they say "service is slow", when they should say: "When I was there on Thursday at noon service was slow for my table".
When reading a review, it should always be assumed that it is based off of one "visit". A negative review will probably never have more than a few visits and if they do they'd normally say "I used to come here a lot but after new ownership service sucks!"
We're talking about a country where someone had their house raided and their devices stolen by the police for tweeting "Du bist so 1 Pimmel" (you are such a dick) to a politician.
Well, it is an insult and the insulted always, before the internet and now, has the right to sue for it. Only because it happened on the internet doesn't change the law.
This was later deemed inappropriate by courts. Shit happens -- as long as the corrective mechanisms work it is just exceptions.
8 replies →
> it should always be assumed
Who dictates the "should”?
The German law simply removes the need to assume anything.
"it should always be assumed"...wow good luck with your life.
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