Comment by madibo3156

As a consumer, I can appreciate your focus on support. I get a monthly $0.00 AWS bill on an account I've lost access to. However, because I have no outstanding balance, support is unable to assist me (is their claim). So I enjoy one monthly spam email from them, which I neurotically read in case one month the balance for whatever reason exceeds 0. Still less stressful than trying to resolve the issue with them.