Comment by Arcuru
5 days ago
I'm not so sure that Blacksmith is making the right choice around how to handle this signup flow, but I have very little sympathy for the person in this post. $1000 in CI is a lot of usage.
5 days ago
I'm not so sure that Blacksmith is making the right choice around how to handle this signup flow, but I have very little sympathy for the person in this post. $1000 in CI is a lot of usage.
I'd push back a little, the whole problem is that our flow let someone get to a surprising bill without it being obvious along the way.
Looking back at support cases we have typically seen this at much lower spend too, so it's definitely a clarity issue that we will fix.