Comment by mehulashah
6 hours ago
Eric - I've worked for NASA, ATT, IBM, HP, Amazon, and Google, not to mention a couple of startups that I started in between. None of them (except the startups, but they were brief) stayed true to their original mission. I haven't read your new book, but IMO, it's because the founders leave and the next leadership don't share the vision or values of the founders in the same way. After all, a company is a collaboration among people who want to make a contribution. When the people change, the company changes. It's inevitable.
That said, you seem to have archetypes above Costco, Patagonia, and Novo Nordisk that avoided it.
Can you comment on not what it takes to build such a company, but rather how to transform companies like those that I worked for into ones that resist gravity? Or is it too late?
One of the sad truths that the book tries to confront about the world we live in today: that most companies simply fail the test of succession. This does not have to be the reality that we live in. It is absolutely 100% possible to build organizations to resist gravity and even to transform organizations that have fallen into its clutches. The fact that this is rare tells you something about the incentive design and values of our current financial system. This is not a law of nature.
I don't really think there's a short way for me to answer this question without having to summarize the entire book. This is what it's about. I'll simply say that the second part of the book, what I call "The Blueprint," is about both the governance and leadership tools that we have available to us to turn these organizations into the long-term, mission-driven, incorruptible places we all want to work at.
Like a lot of things, bad actors only have to get you to fail the test of succession once while the company has to succeed at it every time. Time is not on any companies side here and the longer it goes the more failing that test of succession starts to look like a law of nature.
That's true, and yet the evidence shows that some companies have been able to do it. I think there's something to be learned by studying those companies as a data set.
To be clear: yes, it’s possible, it’s not too late. Read the book.