Comment by cube00
4 hours ago
Can't say I agree with Costco anymore, staff are now rude and needlessly petty at multiple locations which I can only assume is because they're getting squeezed from the top in a similar way to the grocery stores.
It used to feel completely different a decade ago, no teenagers that couldn't care less, now few of them seem to care.
Tyre centre moved to bookings only but you can't call because there's never anyone on the tyre desk. I know because it's always unattended whenever I walk past.
Gas station staff just chat to each other and put out the traffic cones 30 mins before close leaving a small gap.
Everyone now has to scan their card with a single scanner leaving a huge queue outside just to get in.
Register queues go right down to the back of the warehouse with half the registers closed.
Queue again to get your receipt checked and all you get is departing grunt if you're lucky.
It's sad because I used to rave about Costco and bring the cool new snacks to share at work.
Prices are mostly comparable at the grocery store if you are willing to wait until they go on special so I've given up on Costco.
I never said they were perfect! Only that they have maintained their autonomy for 40 years.