Comment by Telaneo

> Sometimes developers care, but the people in charge don't, and in government environments every change must go through them first.

To be fair, the same thing happens in private companies. How many UI changes have people gone through that didn't actually make anything better and just made everybody relearn everything? We would have been better of scrapping many of those and let people continue to use what's already familiar, but that too would have to involve someone admitting failure, which is a hard thing to do for some people.