Comment by spwa4
7 hours ago
> I see absolutely zero value in something like Fin.
The value, of course, is that there is a website with a chatbox that some MBA can type in "never give any refunds anymore for any reason", and it just updates the AI support agent and sends an automated "I deserve a promotion and a raise" to their boss.
Yes. I agree. When I look at Fin's home page and marketing, I think to myself that this stuff can mostly just be text documentation given to an LLM. It's a tool built for MBAs but most of the work is done by a software engineer to give Fin that context in the first place.
So all Fin is is a UI on top of the context engineering done by a software engineer who integrated with Fin. It's extremely easy to duplicate Fin's UI and get rid of the $250k fee.
Well, it's a few weeks of work, systems integration, and you'll need an SRE too if you're hoping to run it on any scale. But yes, I agree.
You'll need an SRE for Fin too. How else can Fin get access to your customer's data?
It takes the same amount of time to build a custom agent as an agent on Fin. All Fin does is provide a fancy UI for non-technical people to create rules.
They can create the same rules in plain text. If they want a fancy UI like Fin to do it, just build one in a day.
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