Comment by rtpg

> I see absolutely zero value in something like Fin.

Y'all really over indexing on the "AI"-ness of intercom. Intercom is a chat box and help pages. Those are nice to have and nice to not have to build yourself (you can build your own help pages... great, now you're managing content and have to have an admin to update the docs etc!)

People here really forgetting the notion of "core competency".