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Comment by shoo

18 hours ago

when i worked for an australian bank, one co-worker in a nearby team had been working on the the banks systems as a sysadmin for over a decade.

the bank would go through cycles of "we need to reduce our headcount and outsource everything" and then 4 years later "we need to reduce spend on contractors and retain more knowledge and expertise in house". he'd survived multiple waves of it, switching back and forth between being an employee or a contractor through some external agency, as management trends changed, while essentially doing the same job.

I want through the same processen three times already.

I work in civil service but in a very specific job that needs certain degrees by law.

I've heard they were going to outsource my job (because civil servant are expensive) and registered a company that delivers the requested services. I entered a public procurement and upped my price a little because I knew there aren't many people with the right certifications. I won the public procurement and went from a civil servant to a self employed expert with a company car and all the perks.

Near the end of my contract they thought about hiring their own expert again because... money.

I applied for the job and went through an external hiring process and got selected. Because legislation changed my job went from middle management to a senior management position with extra benefits. Had to drop the car though...

A few months ago my colleagues were doing prekilinary budget talks and considered on finding an external company to do my job and getting me another position. I had to point out the cycle they fell into and somehow they forgot about it.

Managers love the idea that contractors can be fired more easily than employees. Except that this flexibility comes at a cost; people insist on being paid more to have an insecure job.

The uncertainty never goes away. You can pay someone else to suffer it, but it will always cost more than dealing with it yourself.

And that can be ok. Just don't fool yourself into thinking you're getting a bargain.

  • > Managers love the idea that contractors can be fired more easily than employees. Except that this flexibility comes at a cost; people insist on being paid more to have an insecure job.

    This is true, but it's not the whole of it. In some cases the manager goes to a cabin in the woods to drunkenly shoot at moose with the head of the contracting company.

    It's a saying that "the purpose of a system is what it does". I think it's a pretty dumb saying. But it is often worth talking a look at a system and see if the "mistakes" it makes (such as wasting money on contacting companies) aren't in fact desired by some people in the system.

    • There’s a tricky variable called trust. As an employee hiring consultants, how do I build trust that you and your consultancy is going go deliver and make me look good? It usually involves building a relationship, activities like hunting or golf are classic examples of these activities.

    • This doesn't happen nearly as often as people think. I'm involved in multiple single digit million contracts with vendors, and not once has anyone at our company even met the vendor AMs in person. If I choose a vendor that is twice as expensive as a competitor I am going to have to justify that to the VP I report to and "we had fun on the golf course" is just not going to cut it.

    • > if the "mistakes" it makes [...] aren't in fact desired by some people in the system

      This process goes both ways. The people in the system align to the process. So maybe the "mistake" wasn't desired to begin with, but once it's there someone things: if that's the way they want it let's change our ways to fit. That's why these things seem to dumb from the outside.

    • There's always going to be a slight mismatch between the supposed aim of any organisation and the incentives of the management and every single employee unless they're all shareholders and even then...

  • > Managers love the idea that contractors can be fired more easily than employees. Except that this flexibility comes at a cost;

    I noticed this early, and spent the first half of my career leaning into it. If you negotiate every gig as a contract, you get to double (or more) your salary. And the only thing you're trading away is job security which, if you pay attention, you'll notice doesn't actually exist for your salaried counterparts either.

    To nitpick, you also have to pay for your own health insurance. So subtract $200/month from that extra $15,000/month for the sort of catastrophic coverage plan that a 27 year old needs.

  • I've seen this happen because of accounting/corporate finance policy.

    Payroll is an ongoing commitment. Consultancy is a temporary service. Moving people from payroll to consultancy means they can reduce overhead in financial projections. Even though consultancy costs more, and employs the same people, it makes sense to do if it means you can convince shareholders and analysts that Opex will shrink in the future, and therefore profitability increase, and therefore the share price increases.

    • At a glance, maybe. But we also see this in government. The US has outsourced 10s of thousands of “permanent” jobs over the decades. The entire DC metro economy is based on this.

    • Also because of corporate policy. I know of a company where the VPs are heavily targeted on headcount reductions. Contractors are not headcount.

    • It doesn't actually make sense tho. It just "makes sense" within the rules of a fundamentally nonsensical system.

      That system however is no law of nature. It's just broken nonsense no one bothers to fix because we haven't yet run out of money.

  • I wonder if this explains why I hear about this more from Europeans than from the SF tech scene. California is at-will employment, so you can fire an employee as easily as a contractor. Ironically this makes companies more willing to hire and retain employees, since they're not worried about getting stuck with a bad one — and most employees aren't bad, and are better for the company than contractors.

    • Its not about employees being bad, we have 6 month trial periods over here in the EU where you can be fired quite easily. Thats the excuse they use to keep at will employment. In reality they want to be able to reduce Opex costs which looks great on their end of year budgets. If you can then offload that cost into a project run under Capex, even at a higher cost, then its budgeted differently and the shareholders get their payout.

  • A stable environment with a great culture has lower costs.

    But then they have to hire good managers and for that you need to be a good manager yourself.

  • The cynical me believes that there's not way kickbacks are not involved. A lot of times a third company acts as an intermediate on hiring those contractors, and their fees and markup easily make the same worker costs sometimes 2x their original salary.

    The usual excuse for that is that labor is classified as OPEX, while hiring consulting companies can be classified as CAPEX, and the stock market likes when companies lower their labor costs to "invest" more.

Have y'all hit the "can genai do his job?" phase yet...

Early on I used to try to explain that things don't work as advertised. There are a lot of advantages but you need a human reviewing and directing.

These days I don't even bother. Call it being desensitized to the bullshit, but I'm waiting for some fancy AI agent to take out stuff in a way that no one can do anything. Past that I don't see a way for C suite to wake up.

  • > Past that I don't see a way for C suite to wake up.

    Didn't you mean to temporarily realign? I mean give it 2 years and another manager to show up, ready to get their bonus for the next attempt at it.

    That's our reality and how we've structured our markets

    • I honestly don’t get why anyone would give up their mental health like that and work for such places. In my reality there are plenty of honest and decent places to work at. I’m seen dark places yes but only as visitor - why would I want to be in hell for more than a day or two.

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    • I think it is that cycle where old projects will eventually seem less important with huge budgets for new projects by a new manager, that will have bigger allocations, and the bonuses will follow along with the brownie points to that genius.

    • This is what I do believe will happen.

      I still have new „business„ guys joining org who try to make „cloud migration”.

      We are cloud as a SaaS, we are running on VPS with virtual networks. But they come in and think „to be professional” we should be in „real cloud” like Azure or AWS.

  • Just got my morning coffee and read "genai" like some elusive Japanese person's name.

    So, can Genai san do his job?

    • That's a pet peeve of mine with improper capitalization surrounding this. AI = Artificial Intelligence. Ai = a Japanese name. ai = "love" in Japanese.

      Also, "jenai" (which sounds like an uncapitalized "genai") means "not."

Sir Humphrey explains the role of a civil servant

https://www.youtube.com/watch?v=wKDdLWAdcbM

"Bernard, I have served eleven governments in the past thirty years. If I had believed in all their policies, I would have been passionately committed to keeping out of the Common Market, and passionately committed to going into it. I would have been utterly convinced of the rightness of nationalising steel. And of denationalising it and renationalising it. On capital punishment, I'd have been a fervent retentionist and an ardent abolitionist. I would've been a Keynesian and a Friedmanite, a grammar school preserver and destroyer, a nationalisation freak and a privatisation maniac; but above all, I would have been a stark, staring, raving schizophrenic."

I know a large public sector organisation that had two extremely experience engineers take an early retirement package because there was a big restructure and they were getting 20 grand under private market rates. Six months later, they're hired back in for a year at 20 grand *over* market as contractors.

And they wonder why they're pissing out money like a drunk in a bus stop.

Something I hated about working in corporate America was surviving multiple leadership regimes, watching the same lessons being learned over and over, having to recount history to new regimes, it got really tiring, and particularly dealing with the attitudes and self regard of some.

  • I have often thought this - a wave of people learn something and on come the next wave to relearn it all. They can read books but they don't really "get" what the books say and have to learn it all from personal experience all over again. It's not just America.