Comment by bluGill

As someone who works at $corp - there is a massive different in tickets. I've seen "The is not spelled 'teh'", and I've seen some other service is writing to memory causing a crash in my service (the later took months to track down since our code was correct and nothing gives a hint of where to look). Both problems are important to fix, but the first is so simple I don't care how good AI is (the hard part is getting it through the process)