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Comment by thraway3837

1 day ago

Just a gentle reminder that a company may portray itself as cool to customers, but is not cool to their own current or future employees.

Their interview process was shady. There was a post here about 1-2 years ago that was a link to their interview process and how open and transparent they were. The post itself was from an employee and a fellow commenter who was gaslighting folks was also an employee. Several folks complained about the tremendous amount of homework they had to do after the initial screen, and once submitted, were ghosted. One of employees repeatedly rebutted that claim in the comments, and they did this for quite a few commenters. Was a not a good look. I doubt much has improved since then as seeing the comments below confirms the same mess.

Don't spend time being amazed by folks who won't treat you right. It just ain't worth it.

I'm not sure what "mess" you're referring to -- that we have a writing-intensive hiring process? That we get a lot of applicants? That we therefore end up rejecting a bunch of people? That we read application materials thoroughly? That we don't provide specific feedback on individual applicants (even though we explicitly state that/why we don't)?

To state clearly what I feel we have said many times: Yes, it's hard to get a job at Oxide. Yes, we get a lot applicants. Yes, we ask a lot of applicants upfront. But the payoff (and the reason it's worth the risk and the work for the right person!) is an extraordinary and uplifting team -- one that I daresay each of us counts as being of unparalleled breadth and depth in our careers.

  • I don't know Brian or anyone at Oxide, but for the record nearly every place I have ever passed an interview (and later enjoyed employment at) has had people complain about the process online. Partly I think that's down to nearly everyone having an imperfect interview process. It's hard to do right and you won't fail as a company because you passed on a good candidate. You optimize for rejecting the people that will cause disaster, because those are the people that could cause you to fail. Some of the saltiness I see online must be sour grapes.

    • Also even if one were to approach some theoretical perfect interview process there will always be people who feel miffed and complain

  • The particular 'mess' I've encountered was I applied (wrote 11 pages of interview material) on 2024/09/29 and then received a canned 'yeah whoops sorry for taking this long, not interested' on 2025/03/24. That's almost 6 months of delay from submission to first contact.

    Terrible process. You need to give feedback early if you're not interested in someone, not leave them hanging for nearly half a year.

    • Disclaimer: I have never applied nor worked at oxide, but nevertheless have a bit of an odd thought.

      Having looked at the process (RFD 3 and original post on dtrace.org), and contextualizing it with the oversubscribed-problem (which was mentioned somewhere else in this thread), I cannot help but think that there is a kind of solution that can help both the applicants and oxide and (yes) the industry as a whole.

      The kinds of materials that the RFD asks for, seems like it would make for very interesting reading, regardless of whether it is read by a hiring-manager or a computer nerd. So why not, instead of (or in addition to) writing 11 pages, and sending them to the inbox of someone who (even without the additional responsibility of sorting thousands of applications in order hire-ability) is already extremely busy (this is, after all, a very demanding job), you publish them on your webpage?

      In addition to taking some of the pressure off the oxide hiring-pipeline, you also get more exposure to people, who may work at organizations that would benefit from such a pipeline, but cannot afford to burn the political capital to replace the old pipeline. In a way, people who would appreciate your materials would, over some amount of time (and time should not be an issue, because it seems like it takes (at least sometimes) a long time for oxide to respond anyway), find them and possibly reach out.

      I am basically a nobody, but if people started publishing things in the format of an oxide application, I would _totally_ read them. I am not saying I would necessarily _like_ them, but I would certainly read them[1]. Also, if disclosure is an issue, people can be published pseudonymously.

      [1]: If for no other reason, than to see the multitude funny ways in which other people are wrong ;)

  • Brian, you need to step off your high horse. Few people can go around saying that they are the best, and you’re not one of them.

    It was also embarrassing to listen to the podcast episode where you humiliated that Eastern European guy you had invited. All very off putting and it really tarnish the brand.

    • Holy crap. This just keeps getting worse. Link to podcast? See if you can find a mirror if possible, these guys may actually try to scrub this off the internet once their company realizes they have a lose cannon in their senior team.

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  • > Several folks complained about the tremendous amount of homework they had to do after the initial screen, and once submitted, were ghosted.

    > That we don't provide specific feedback on individual applicants (even though we explicitly state that/why we don't)?

    Your response is not a response to the OP's claim. The OP didn't claim you didn't provide specific feedback, it was that they were entirely ghosted mid-process. And that others said the same.

    But even beyond that, your response doesn't align with your own careers page's "Hiring Process":

    > If candidates aren’t advanced into interviews by the process outlined in [rfd147], an explicit rejection should be sent. The level of oversubscription for Oxide roles means that this rejection will likely be non-specific — which is naturally frustrating for applicants that have put a lot of energy into their materials. Candidates may well respond to a rejection by asking for more specific feedback; to the degree that feedback can be constructive, it should be provided.

    Which would be in alignment:

    > Decency

    > We treat others with dignity, be they colleague, customer, community or competitor.

    Here you just come off quite defensive, and argue that you at are Oxide are "very clear about" things that you say quite the opposite about on the very directions you tell candidates to read.

    If what you say is true - and I can absolutely believe it is - fine, update the docs and the site. But don't come here and gaslight people into "I don't understand the problem. We're very clear, we've been very clear, people should not be complaining about this."

    Source: https://rfd.shared.oxide.computer/rfd/0003

    • > The OP didn't claim you didn't provide specific feedback, it was that they were entirely ghosted mid-process. And that others said the same.

      Eh, if even a small percentage of those emails end up in a spam folder then there are going to be people who think that they were ghosted. They didn’t ghost me. Alas, they didn’t hire me either.

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  • I understand that all employees have equal salary pay (apart from sales people who can earn more and are valued higher). Do all have equal equity and voting rights, at least within common stock?

    And since transparency is a core value and principle, will you commit to sharing your cap table publicly?

    • I appreciate that our approach to compensation leaves some with overwhelming feelings of whataboutery, but no, we (of course?) do not have equal equity: as we have said (several times?) equity broadly compensates for risk -- and risk has gone down over time. (I used to tell people to "value the equity at zero"; I don't say that any longer because it plainly isn't.)

      In terms of the cap table: that's a bit of an odd request? On the one hand, there are no real secrets hanging out on our cap table -- but on the other, based on your tone, it doesn't feel like the request is terrible earnest? (And, I hasten to add, transparency is a value -- not a principle.[0])

      [0] https://rfd.shared.oxide.computer/rfd/0002

      10 replies →

  • wow. If I am correct, this is the cofounder and CTO of Oxide. This is a very defensive and agressive response. This explains everything I need to know about your workplace and leadership structure. Hardest pass. No thank you.

    In case it gets deleted, I've quoted what bcantrill said below.

    "I'm not sure what "mess" you're referring to -- that we have a writing-intensive hiring process? That we get a lot of applicants? That we therefore end up rejecting a bunch of people? That we read application materials thoroughly? That we don't provide specific feedback on individual applicants (even though we explicitly state that/why we don't)?

    To state clearly what I feel we have said many times: Yes, it's hard to get a job at Oxide. Yes, we get a lot applicants. Yes, we ask a lot of applicants upfront. But the payoff (and the reason it's worth the risk and the work for the right person!) is an extraordinary and uplifting team -- one that I daresay each of us counts as being of unparalleled breadth and depth in our careers."

I have some qualms with Oxide's hiring philosophy (I will have opinions on anything I allow myself to have opinions on, and "opinions on hiring processes" are part of my personal identity) but I want to call this complaint out.

You can see from this thread that Oxide is a company with an online fan base. If our own experience at Fly.io is anything to go by, they are getting an avalanche of applications for every role they have open. It is extraordinarily difficult to service those kinds of candidate flows. That doesn't excuse ghosting (something we did a bunch even when trying hard to avoid it) or other unfriendly/unfair practices --- which are rife across the industry, most especially at companies that don't have the reputation Oxide is trying to cultivate --- but it does give some context to it.

Long story short: you can't really predict how a company treats its team from the first-contact inbound candidate experience. It's a signal, but it's a small signal among a great many others.

  • > If our own experience at Fly.io is anything to go by, they are getting an avalanche of applications for every role they have open.

    It is not just that: it's an avalanche of very high quality applicants. If it were a lot of poor ones, that would be easier! I'm sure yinz get lots of great ones too, but I do think that there is a meaningful difference between "thousands of resume spam people you'd never hire" and "hundreds of good applicants, dozens of great ones". It's more than just the numbers, though the numbers do matter.

    > That doesn't excuse ghosting (something we did a bunch even when trying hard to avoid it)

    I fully agree, both in that it's not an excuse for ghosting, but also that the reality of things is that sometimes things take longer than they should, even though that sucks. And while you can try to avoid it, and Oxide does, startups are very difficult.

Devils advocate (really not affiliated with oxide, but I have worked for a “desirable” employer before).

How would you handle a few thousand applicants for a single role?

I think no matter what you do it will feel inhumane, we can argue that a few hours of work for a take home test is inhumane too, being ghosted after doing one definitely wouldn’t pass my personal bar of acceptability, but if its the first stage and the task would take a properly qualified applicant less than 30 minutes then I can’t fault.

How would you do things? remember that it has to scale and you cant leave any gaps based on human fallibility (HR/Hiring Managers are humans and will forget if there are too many things going on at once).

  • Communication is key. Think about a restaurant high in demand. There is implied communication that the initial experience might not be great in A) lines out the door, B) reservations are days/months out.

    Once you're in the door, service should be good/great.

    All companies have to do is just be more transparent. Ie, we have a backlog of 1000 applicants. Or just give a time expectation for the resume to be reviewed.

    Ghosting people who've "gotten in the door" and spent a considerable of time interviewing is extremely disrespectful.

    • In this analogy, people submitting materials have walked up to the door and knocked. It is the first step of the process.

      > Or just give a time expectation for the resume to be reviewed.

      The standard time given is four to six weeks. I haven't worked there in a long time, so I can't speak to how true that currently is, but sometimes it does take longer than that. Just like the materials are a lot of work to produce, they are also a lot of work to read, and they're read by multiple people.

  • There's a simple answer, if someone is doing a substantial amount of work for your interview process, pay them an amount of money that is more than zero but less than "do job interviews for a living". Or provide that amount times two to a charity of their choice.

    I've done this for hiring before, for people who reached the "put substantial effort in" stage (in my case basically 2nd or 3rd round work sample stuff), and it was a great way to make sure we got good signal and they felt respected.

    • “put substantial effort into it” is such a personal thing.

      DDG hires like this, actually, and if I recall correctly I would be paid a flat fee, it would take a week, and the work I did would be part of something genuine in DDG, maybe a bug or something.

      Now, that probably sounds good to you, but taking a week out of my current employment is not going to happen- there’s an incentive to go “over the hours” inherent to the ask, even if you’re paying me a flat rate, I might lose to someone equally qualified who puts in 1.01n into the task, so I should put 1.02n (etc; ad infinitum).

      Which is part of the issue with all take home assignments. I have given out take home assignments (given to HR to be administered) which should take a qualified candidate 20 minutes to finish beginning to end (as in, including syncing the project, setting up their editor, exploring the problem, googling around about things, trying it out and then following up with the email to HR). I don’t doubt for even a moment that someone has spent several hours on this problem- because they’re not qualified.

      Passing the HR barrier in that case will not help them unfortunately, because they’ll get to talk to me, and I will disqualify them in all likelihood, and candidates are told that it should take not more than a half hour, but en masse: people don’t listen.

      The trouble is, theres thousands of applicants, a handful of HR, and one me.

      Not to be on some kind of pedestal (I’m not), but the problem doesn’t scale, you need only apply the tiniest amount of systems thinking to see it.

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    • Yeah I just got a new job and they sent me swag for getting to a certain (quite early) stage in the interview process. Awesome idea.

      It was for an investment bank though and they have essentially unlimited money. I can't imagine any of the other companies I've worked for would be remotely generous enough to do the same.

      2 replies →

    • From a legal and financial perspective it seems like it would be difficult to pay people to do interview homework. There's tax implications and other issues like state labor laws.

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  • If you truly believe you’re “scaling” you do it the Google way and have a strict loop with a good rubric for the interview so applicants are comparable. The whole point of that system is thousands of people and hundreds of interviewers, and a very standard process. I’ve always found it pretty fair even with some randomness in scoring.

    You shouldn’t be giving take homes unless they’re either short, or the applicant passed a screen and you’re investing time. Otherwise how are you “scaling” the review? Claude? Hidden test suite (not bad)? Some sort of leaderboard (bad, rewards people with time), something else?

I'm seeing the phrases "tremendous amount of homework", "substantial amount", and "few hours".

Does anyone have an actual estimated time we can discuss?

  • My materials probably took 4-6 hours to write the first draft (I did most of it over two evenings, maybe one more just skimming the questions to figure out what things to talk about for each question), probably 2-3 hours or so to edit, then probably another hours over an evening just skimming it too many times before I hit submit. My materials were 16 pages or so, some of that was the original document (which has been linked in this comment section).

    It's a fair bit of writing to ask for, but for a mostly remote and prose-driven company, you do a lot of long-form writing in the day to day work. The public RFDs and github issues/comments/commits give a good flavor for this.

    As others have said, lots of my work is open source, and I have public writings and talks, so finding those were much easier for me than it might be for someone with only closed source works.

  • My successful application took around 12 hours of writing and editing across 3 days, though I was lucky that most of my portfolio was already open source or otherwise public. Some people spend more, some spend less.

    It is worth keeping in mind that we write a _lot_. If you don't enjoy the process of writing, you might not like working here.

  • I don’t remember for my first application; probably a few hours. My second application was 27 pages, of which you can attribute a few to the pre-existing template. I spent probably 10-15 hours on it, spread across several evenings.

  • Probably 16 hours all in between research, writing, and editing, spread over a week. That might be a bit more than average, since English is my second language, and I make many passes to make sure the text works.

    Got boilerplate-rejected with zero human interaction three months later.

    • > three months later.

      This is long for sure, but this is the guidance given on the Careers page:

      > All candidates will receive a response, but this takes time: multiple Oxide employees review every candidate and their materials. We process applications in the order received, and so the length of time may vary. 4-6 weeks is pretty normal, but it can be longer than that for positions that are particularly oversubscribed. We'll try to give you a sense of how long it will take when you apply. This is generally the longest part of the process.

      It is never something that is quick.

      > with zero human interaction

      This, on the other hand, is completely expected. As that page says

      > If, based on your materials, we believe that there is a likely fit, we will work with you to schedule one-on-one conversations with people from across the company.

      Everything is very front-loaded in the Oxide process. Hundreds (I left a long time ago at this point, could be thousands at this point, I dunno) of people submit materials, but the only conversations that happen are with the handful of people who are in final consideration. 99% of people don't ever do an in-person interview.

      This has various pros and cons for candidates: for example, if you're very personable in person, but struggle with writing, the process is going to be hard on you. The counterpoint is that Oxide is specifically interested in people who can write well, because the written word is a huge part of the job. As an applicant, this structure is a pro because you will never get the "I did 10 interviews and then received a rejection" that can happen at companies that do multiple rounds of reviews: the vast majority of people don't make it past the first step, and there's a second and sometimes a third step, but that's it. The latency may be high, but the throughput is good.

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With every interview process you say "yes" only once and "no" many times. Where there are a lot of candidates, then many more times, while spending less time on each candidate. There is no way to design a process that will not leave the majority of candidates disappointed - as soon as they are up front with the amount of work you'll need to do, it sounds ethical to me