Comment by Telaneo
10 hours ago
> A number of stores have reported customers to the police for incorrect scanning. These are honest mistakes and you're now "a know shoplifter". I primarily work with companies that require a clean record, that includes "No shoplifting".
This sounds more like a 'horrible store' and 'authoritarian police' problem than a self-checkout problem.
Sadly it's happening in a number of stores, so I'm not taking the chance. One issue might be that so many are actually using the self checkouts to steal, that the stores just assume that's the reason and not leaving much rooms for honest mistakes.
It's not a great lose, almost every time I see someone try to use the self checkout, they need to get a hold of staff anyway, because of items that fail to scan or discounts not being applied.
Understandable in your situation.
> It's not a great lose, almost every time I see someone try to use the self checkout, they need to get a hold of staff anyway
I don't think I've needed to call staff for when using the self-checkout in years (ignoring the random spot checks, but those are rare and very quick), so this also sounds like 'horrible store' to me, with them opting to use dogshit hardware or software that makes it so people need help all the time. Then again, I don't buy tobacco or alcohol, and outside of that I probably end up in a happy median with my shopping, where I don't trigger any safety and security limits, so my experience might be overly positive just because the system never suspects me.