Comment by tambourine_man
18 hours ago
Early on, when UI/UX was emerging as a discipline, user reaction times and accuracy were measured across a large number of participants. There are many stories during the development of the Lisa and Mac of unexpected user behavior and results.
We shouldn’t be guessing if uniformity helps distinguish between apps or not. We could very easily test it.
But UI/UX has long distanced itself from science, for whatever reason. Maybe because users are so proficient these days that almost anything works. We used to required training on how to use a mouse, menus and windows.
It’s been probably a decade since I’ve heard anyone mention Fitt’s law, for instance, and Liquid Glass atrocities are direct a consequence of disregarding all that was learned in this field.
I'm pretty sure Nielsen already tested it, if I had to guess they probably found that different icon shapes are broadly better but that gets ignored because "it's cheaper to use some shitty vector squiggle in a round rect", just like the research that found "icons are better when there is text" is widely ignored too because internationalization costs money.