Comment by defrost

Well, they don't read all the emails -or- respond to @dang, @mod, etc.

Your approaches are, ride a comment (as you did, 9 hours, no response, likely didn't read) or lean on a frequent flyer (the only privilege I have is increased ability to [dead] obvious spam not caught by filters - but it gets my emails seen)

I sent them an email in past minute - Good Luck! (YMMV)