Comment by edb_123

I did actually alert BankID about this potential lock-in issue back when they announced they would be abandoning the SIM-based (and thus phone-independent) solution, to little understanding and just general comments about the cost of keeping the SIM-based solution alive. I guess now with eSIM being prevalent it wouldn't have made much difference anyway.

But just the thought of the potential to be completely locked out of everything from banks to online payments, logins to the public health system, tax filings (and basically all public sector services) just at the whim of Google or Apple's automated algorithms misunderstanding some random account activity, is a thought that should make everyone (and especially those in countries dependent on systems like BankID) afraid and demand at minimum:

Rights to:

- Due Process

- Accountability from Google & Apple and fines for when they do wrong

- Multiple warnings (with a right to know what you're being accused of) before being locked out

- Well-functioning complaint procedures with strict time frames

- Make the mere concept of banning users "for life" illegal

...from Google and Apple (and strict fines for them not adhering to them). Feel free to add more to the list.

Else we as a society can't depend on a smartphone as the main key to our lives anymore.