Comment by tikhonj
1 day ago
Kicking out 2% of your existing customers in a physical venue violates people's expectations, so it's going to get you disproportionate bad reviews and word-of-mouth.
Good thing that we've managed to keep everybody's expectations a hell of a lot lower for software quality then :)
Every nightclub in Berlin has a few Google reviews that say "we were black and they didn't let us in because they are racist." These are the reviews you will see on Google and it can dampen your excitement before you even leave your home.
But if they instead were blocking the people with the 2% most out of date fashion, then it's not an issue. The problem is the racism not the 98% acceptance rate.