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Comment by DaSHacka

2 hours ago

Whatever these happen it's 50/50 either an internal debugging feature used when designing the device or intended as a way for customer support to more easily help people.

I remember when a backdoor was discovered in the most popular brand of keylogging devices[0], likely added there in case someone forgot their password and reached out to support.

[0] https://old.reddit.com/r/cybersecurity/comments/jw6k5v/backd...

> a way for customer support to more easily help people

This is my guess. People don't like it when a device they have turns into a brick of e-waste because they can't remember their password. So most consumer devices have either a "reset to defaults" feature or a hidden support password. Even enterprise routers and switches often have this.