Comment by domh
7 hours ago
WhatsApp does appear to have some "business" account/API type stuff which I assume is scriptable. But I don't believe it's got a free tier for personal use (although I haven't personally looked).
It is always preferable to use WhatsApp to contact a business than calling up.
Yes, but it's nowhere near the maturity of Telegram's Bot API.
And unlike Telegram, for a WhatsApp bot you need to apply with a bunch of paperwork. If you're an SMB, you got little chances of ever getting access. They'll tell you to go with their Technology Partners and make a chatbot with these other BigTech companies like Freshworks, etc.