Comment by Alifatisk
2 days ago
> Over the past 48 hours, demand has pushed close to the limits of our current capacity. To protect the experience of existing subscribers, we're temporarily pausing new subscriptions and prioritizing compute for current members. Existing subscribed users are not affected.
Such a beautiful paragraph to read, a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusing on fast growth.
I remember people being so upset when GitHub did exactly this. It was the right move then and now!
People were not upset at Github for pausing new signups. It was the existing customers upset at token-based billing replacing their effectively unlimited $40 a month subscription.
People were absolutely upset with Github for pausing new signups. The token-based billing was a separate thing.
> a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusing on fast growth.
I always hated how the "Login" button is smaller on every website than the "Sign Up" button.
> I always hated how the "Login" button is smaller on every website than the "Sign Up" button.
I always assumed that was because it's the least common flow. Once you've signed up, you're logged in, so the only time you should ever need the "login" button is on a new computer, or after logging out to switch accounts, or if the service offers a "remember me" checkbox (don't do that) and doesn't check it by default (definitely don't do that), or if the user genuinely wants to not be remembered (e.g. they used private browsing).
If you're having to use "login" on any regular basis, something in the overall flow needs improving.
> the only time you should ever need the "login" button is on a new computer, or after logging out to switch accounts
That’s still more frequent per customer than signing up.
It only makes sense when prioritizing growth over your long-term customers.
It's an "absence of light" pattern (as opposed to dark pattern). Creating a very common tech support issue; sometimes "login" isn't even visible.
Every website I've signup for I've also logged into at least once. Usually more than once. Frequency isn't the reason, it's optimizing for sign-ups. Once you get someone to sign-up, they're going to login even if the button is a little smaller.
You sign up once and login an arbitrary number of times. Not sure how signing up is ever the more frequent path. I've signed up for things I use maybe at most twice throughout a lifetime. Logins I couldn't even begin to count.
I love clearing cookies.
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Your tokens should defiently have expiry times on the range that you would need to login again.
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Same for me too. Hunting for the login whilst a massive splash screen for sign up
Is it really that common? On some sites the only way to find signup is to first go to login page
So this is what Hetzner should have done instead of raising prices to calibrate supply and demand?
If anything, this suggests Kimi K3 is underpriced, forcing rationing of compute resources. Anthropic even struggles to avoid 503 errors at the $50/mtok point.
Seems like a different problem. You can't offer hardware at a price you can't buy new hardware with, so there isn't much of a choice there. But pricing away existing customers simply to lower demand is a bold move, especially if you could simply solve the supply issue instead.
no...
i'd clm down; the VCs are pumping so much money into AI, this might just be OpenAI/Anthropic pummping money into the token burning machine to try and distill their datasets (turn tables of course).