Comment by snailmailman

An anonymous answer to a question is more trustworthy to me. They have no reason to lie. They are usually answering out of kindness. At least they used to be. Now it’s often actually bots advertising a product or pushing something, pretending to be a helpful user with an anecdote and a good experience using a niche product.

AI shouldn’t have any reason to lie. But its lies aren’t intentional. It’s just actually making things up and “hallucinating” when it pretends that an option or setting exists, or confidently claims something entirely untrue, and makes up a source to go with it. For something Google is willing to shove into the top of every search result it’s crazy the percentage of time the answer is blatantly incorrect.