Comment by ChrisMarshallNY

I always thought of that as “yak-shaving,” or “bikeshedding.”

Quality takes longer. Sometimes, significantly longer, for many reasons. That’s why something top-shelf, costs so much more than commodity, when it doesn’t seem to have much more, in the way of features.

Many orgs aren’t interested in spending that much extra time on it (which is their prerogative). The customer base tends to be smaller, and a lot more fickle. It’s really difficult to make a living, doing top-Quality work.

Source: I worked for many years, for a company known for top-shelf stuff. I’m quite familiar with Quality as an everyday feature.