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Comment by pezezin

7 hours ago

How do you expect tourists, including people coming from other regions of Japan, to familiarize themselves with the layout?

I've been in Shinjuku few times, I've always got lost.

Found a "hack" where I would go upstairs to the mall and then go down closer to the spot I need.

Shinjuku is way too massive (and now has plenty of diversions due to work om the station itself) to be understood easily by a tourist.