Comment by yakshaving_jgt
1 day ago
Thanks for the feedback.
I hadn’t considered that someone would want to see screenshots of the application on the landing page since they can just log in and interact with it themselves. But clearly, this was a gap.
> I've got links to my help center. You're asking me to throw out everything to start fresh on a platform with almost no information.
It is possible to automatically import a help center from Zendesk or Mintlify. Content is re-hosted and links are rewritten so everything links internally the way it does on your existing help center. As you’ve pointed out, this should be communicated more clearly.
> Don't build your own, update your users' existing sites.
I had considered this initially but it didn’t fit my initial use case at the time. But I think it’s worth me reviewing this because I can see how this would be less friction when getting started, and also less perceived risk when choosing whether or not to adopt a new tool.
Again, genuinely appreciate the feedback :)
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