Comment by pilingual
1 hour ago
Namecheap has been owned by a private equity firm for several months now.
It would be nice to have a nonprofit registrar so jumping every few years isn't necessary.
1 hour ago
Namecheap has been owned by a private equity firm for several months now.
It would be nice to have a nonprofit registrar so jumping every few years isn't necessary.
I heard some advice recently, I think in an article here on HN, to just use a big company registry where it's not their profit center, indeed may even be netural to loss making, to drive other business.
This makes total sense to me. I'm not saying it solves all problems but it eliminates so many of them, including a meta problem: the risk of new classes of problems being unexpectedly introduced (by say a private equity acquisition or similar).
If domains themselves are the profit center, you are likely in trouble if there's really any incentive for them to make incremental revenue in such a competitive market. Doing 'the right thing' just of course will not factor in if there's really no reputation at stake.
The only problem with this is that having such a complex function as a non-core business unit makes it ripe to get rid of, or try to find a way to make it a profit center.
Cloudflare, for example, removed the ability to change the nameservers for all domains registered with them.
Google got tired of being in the business and sold it to Squarespace.
Being a domain registrar is a total PITA and is not for the faint of heart, so it's the sort of thing that any business that takes it on as a non-core function will eventually tire of.
> Cloudflare, for example, removed the ability to change the nameservers for all domains registered with them.
Cloudflare never offered that ability. From the time they started offering domain registrations, it was always with the caveat that the nameservers would be fixed to Cloudflare's.
As someone still smarting from the loss of Google Domains, I would consider this advice carefully.
When domains are not the profit center the company might just arbitrarily turn them off as a feature.
The problem is that they also need to be big enough not to be rolled by aggressive behaviour such as lawsuits, pressure from politicians, etc. I mean, some of my domains are at a tiny company run by geeks, but I wouldn't really blame them for caving if someone really put the heat on them.
There's a certain threshold above which you want to use the "law firm with in-house domain registry" type. I think the threshold is pretty high though, definitely "call us for a quote" territory. But you will notice that big companies like Amazon and Google that have their own registry, don't use it for their critical domains - such as Google.com or Amazon.com.
> Namecheap has been owned by a private equity firm for several months now.
Namecheap's cavalier attitude long predate private equity, let's stop blaming the evil financiers for everything. I'm sure it's going even further downhill from here because of it, but what happened to OP happened to others before as well and is par for the course when being a namecheap customer.
I've been with VentraIP in Australia for a decade now.
They're not necessarily better or worse than any other provider (I'm assuming support is good and local but I've never needed it), but they're based in Melbourne - so if push comes to shove I can physically go over there and speak with them directly.
Same thing with my payment provider, after a Stripe snafu.
For something as basic as domain name registration, absolutely. It takes someone willing to be a bit philanthropic to do it, I guess.
...seriously? Where do I jump ship to now?
Porkbun. Yes, Cloudflare Domains exists but let's support the small guys.
Given Cloudflare's reputation for shakedowns once you pass their undisclosed thresholds I wouldn't trust them with my domains.
I'm not expecting something for nothing, we all need to eat. I'm happy to stay within any limits or even have no free tier at all.
I just don't want the fear of waking up to a sales email one morning demanding I suddenly fork out more then I earn in a year off the project for an enterprise plan because I've exceeded their undisclosed thresholds.
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It would be worth recommending a non-US-based registrar, since the Texas government just demonstrated that they can unilaterally suspend any domain managed by any US registrar.
I've been a happy customer of https://njal.la/ for years
I moved all my from name cheap to porkbun years ago.
I like https://www.dynadot.com/. Good prices and privately owned for 30+ years.
They say they started in 2002, but same here, I've had hundreds of domains on Dynadot since the early 2000s with no problems.
Two more are NearlyFreeSpeech and UnstoppableDomains.
The latter also supports crypto domains which have no chance of a takeover except by government order, although crypto domains require the client to install a browser extension or other software to resolve. The good thing about crypto domains is that there should be no renewal fee, although there will be a fee to update the record.
Seconding the NFSN recommendation, they are great if you are technically competent. They even have optional security settings that can permanently lock you out of your account if you lose your recovery credentials, in case you want to be super strict about it. They are very clear that recovery will be impossible if you use those settings. I really like this and wish more services would offer this kind of “hard” commitment.
Porkbun!
Enshittification and PE sellouts are great for DNS providers because migrating it can be a real pain sometimes and carry a high risk if something goes wrong. It's why so many of them are chains of "Buy through Company N! We used to work for Company N-1 before they sold out!"