Comment by vhiremath4

Nah this isn't mean at all. I think this is the correct takeaway. I actually felt like I understood how the system worked and it wasn't that difficult for me, but I also understood how, as we were adding engineers who were all very under water, the idea of learning our queueing system to modify a core feature it powered seemed like a big mental context switch (bigger than it actually was). I noted this in another comment, but I am likely discounting how big of an effect our scale/growth impacted peoples' ability to adapt this system. That said, I will pretty much always choose the simple/dumb/easy to understand thing from the start even if it adds another moving component.