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Comment by Zak

8 hours ago

A long time ago, I fixed Windows machines for pocket change. I can confirm some users will make bad decisions no matter what warnings they're given.

I think the impulse for an OS vendor to try to make such mistakes impossible is about as wrong as selling knives dull so people can't hurt themselves. A knife that can't cut its user is useless as a knife.

Eh, this is a tough conversation for engineering-minded folks because the right answer is probably somewhere in the middle of a few different variables.

Too far towards trying to make mistakes impossible (which is easy for corporations to talk themselves into because it also makes them money and moat) and you make devices useless. Too far towards full user control and you get difficulties in support and security issues (which are tractable if you’re an enthusiast, but not so much if you’re a normie on a corporate-maintained device).

Truthseeking here is further complicated by ordinary end users’ dislikes and usability issues not always overlapping.

  • It requires a nuanced discussion and willingness to compromise to find the right balance. I don't like it myself when, every macOS release, Apple nerfs the system even more and locks down even more, but I also don't like telling my relatives that their system is part of a botnet and that they need to change all their password and call their bank, simply because they saw a popup that told them to download and run TrojanHappyFunGame.