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Comment by ChrisMarshallNY

1 day ago

Absolutely spot-on.

However, most folks (not just designers) have a difficult time with compromise, these days. It's become a value judgment (You're "weak," if you compromise).

I learned, when I was a kid, that I can't always get what I want (I think that someone even sang about it, way back then).

The art of compromise, is one of the most valuable skills I had, during my career, and I'm still at it. In fact, I was just texting with a team member, a few minutes ago, where we have to come to a compromise.

People seem focused on the interpersonal conflict angle in the comments here, i.e. winning and losing in a battle of wills.

I think its just as important to realize ideas themselves can be conflicted or contradictory, and that practical action requires compromise. Many seductive ideas may not be well-formed if you really dig deeply enough. It's not just economic or political pragmatism. Even the solo designer/thinker needs to compromise such untested ideas in search of a realizable system.

  • I believe people are focusing on that because that's a traditional meaning of the word — Merriam-Webster uses "concession" in 2 out of 3 definitions. I would say that an impersonal "compromise" was more of a figure of speech that evolved into another meaning of the word.

    The OP here talks about a compromise between two ideas, which means that it could be a single person making trade-offs based on their conscious choices about where the (bigger) value is.

    The negative connotation is also mostly personal — it's like glass half-full or half-empty question: one can say that in a compromise, two people/ideas are going away with some of their desire/value unfulfilled, or that both are going away with some of their desire/value fulfilled.

    • >glass half empty or half full

      If it was empty and you filled it half way, it’s half full. If it was full and you drank half, it’s half empty.

  • Well yes, as a designer the thing people do not understand is that e.g. for a poster there is a limited bandwidth for messages you can get across. The "uncompromising" business guy may think he is uncompromising by putting all infos he really wants to push onto the poster, but in fact that just means they are deluding every single message they really wanted to push.

    In reality you always have to compromise if you aim to achieve more than one thing at once. Wanna deliver a quality product and earn money? Then you will have to compromise between the quality and the revenue in some ways. Granted if you search hard you may be able to find ways (=compromises) that are more win-win on both fronts than others, this search is the task of any good designer.

    But that means you have to have at least have to have a slither of understanding of the search space.

> However, most folks (not just designers) have a difficult time with compromise, these days. It's become a value judgment (You're "weak," if you compromise).

I think you got it exactly backwards. I'll explain why.

Your bias (and the blogger's) rears its head by the way you chose words such as "compromise" to discuss design processes. Words reflect and shape thought processes, and by choosing words such as "compromise" or "concession" you are already framing the process as a battle of wills. Design instead works with affordances, patterns, constraints and tradeoffs. None of these require you to argue or disagree with others, or others with you. Your goal is to seek the best design given your tradeoffs, and there is no single optimal way to pull this off. Seeking consensus doesn't require battling out people's opinions.

So why do people choose to use conflict-driven words to describe the process? Do you carry a conflict-driven mindset when tackling a design problem? I mean, look at the way you frame the process: someone comes with feedback and opinions, and your gut response is that you feel compelled to fight them? That warrants some soul searching.

  • I don't think the blogger uses compromise to refer to conflicting personal opinions. Consider a complex UI like photoshop. If you have too many buttons available on the screen at all times, the UI becomes bloated and hard to navigate (cough, GIMP). If you cut out too many features, you'll loose users who rely on those tools. If you move items to sub menus, or sub sub menus, you make the UI cleaner, but risk users never finding those features, or you risk introducing too much friction for anyone to want to use them. So the compromise here is what features to present the user for quick access, and what features to hide behind indirection. This is a difficult problem, and requires deep understanding of your users and their needs/habits.

  • I don’t consider it a conflict-driven process, but it seems that you know me, better than I know myself, so I won’t argue.

Compromise is a lose-lose. It originally meant a promise between two parties to follow the decision of an arbiter. Sometimes this is the best we can hope to do, and right and necessary in order to have nice things: see for instance the Wikipedia essay "The Wrong Version", https://meta.wikimedia.org/wiki/The_Wrong_Version or the Northern Ireland peace process. However, a mutual preference is a win-win, and is a creative new idea instead of merely splitting differences, and is way superior, if you can get one. Often people don't make the distinction and call both things compromises.

...why the downvote, please (mystery downvoter)? I can only read that as saying "No! You must not arrogantly hope to be creative and solve problems for mutual benefit! It's important that everyone be quiet and learn to suffer!"

  • No, a compromise can also be a win-win. It balances potentially extreme positions, it adds further perspectives, it forces all parties to consider what is most important to them. If the only alternative to a compromise is no agreement, it may actually be the only way to win

    • > No, a compromise can also be a win-win.

      Exactly.

      This whole discussion is baffling. For the "compromise is lose-lose" mentality to even have a chance of being valid, you first must believe that your own personal opinions and incomplete information represents the optimal and ideal solution. This is clearly never true. Why do people believe they are infallible and hold perfect information?

    • Eh, alright, I agree. That's pretty much what I said, there's a place for compromise, because some disagreements are intractable, but compromise is suboptimal.

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  • Yes, when you can, find "The 3rd Alternative". It's a nice idea I first read about in one of Steven Covey's books. Looks like he eventually wrote a book by that name.

    • He of The 7 Habits of Highly Effective People. I also spotted it in How to Win Friends and Influence People. I guess it is the kind of idea found in self-help books. :/ I still think it's a good one all the same.

  • Framing everything as a binary win/lose outcome is pretty naïve no matter how much terminology you dress it up with. Also, complaining about downvotes is a good way to attract downvotes.

    • No it isn't (and no it isn't). I only complain because I hand you all what I believe to be a valuable idea and then somebody reacts by silently making a rude finger gesture at it, and they don't even say why, that's the irritating part.

      So, what are you saying about framing everything as binary? That actually sounds like what I'm saying is bad: to be uncreative and stubborn and reject any new idea on principle, a Not Invented Here sort of mindset, even if when you thought about it you'd prefer the new idea. That stubbornness is what leads to difference-splitting.

      9 replies →