Comment by calvinmorrison
16 minutes ago
Having worked at a provider, that is not the psychology at all. The #1 priority is to keep the mail flowing. #2 incremental improvements to security, spam, reputation is a distant second. The other thing is, providers already know and have people who work on email standards, work in the ecosystem, etc. So once you're inside, with people who know whats going on, know the tools, know how things work intuitively without having to read a manual, theres less desire to change.
I have no personal experience. I've just read a lot of peoples experience around trying to do their own email hosting. It seems the majority give up after a couple years of nonstop blacklisting problems. It could simply be only people with issues post about it.
The stories have discouraged my from spending my time on it though.