Comment by CBLT

Article aside, I generally always use the "we" pronoun at work when writing prose. Saying "I" feels too adversarial when talking about negative effects, or too self-aggrandizing when talking about positive effects. For example: "We discovered a bug shipped at the end of the merge window, so we will restart validation with the rollback applied." I think in school they say the business-safe way to write is instead with the passive voice but I just can't do it.