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Comment by sparse-Matrix

2 months ago

I always seem to be 'that guy'... but what this really amounts to is cloudflare enticing the users to go 'all-in' on cloudflare, drawing them into and integrating them with the cloudflare ecosystem in a way from which they will never be able to extricate themselves.

Customer capture at its finest: "Go with us! its a good thing you'll love it because you'll never get away".

Thought experiment: Let's imagine that we actually just want to build a product that provides value to customers. No tricks up our sleeves.

What would we have done differently in that case?