Comment by iamnothere
3 days ago
But if you allow users to have freedom, grandma will get hacked! We should all be told what to do and where to go and rely on gatekeepers for permission, for safety. (And no, of course there’s not any solution that would allow competent individuals to go outside the safe zone.)
There is an easy solution to this: Allow the user to decide whether they want to allow for apps from outside a particular ecosystem. Then Johnny can set up Grandma's phone and (in a deep byzantine menu where she will never accidentally stumble on it, maybe locked behind a pin), Johnny can set it so that Granny's phone can only install software from "Super premium, high class, curated, guaranteed not to hack your phone" walled garden app store. And Johnny, on his own phone, can choose what to download himself, including from the "Buyer Beware, half our shit is malware" dark web app store.
In my opinion, the Apple app store should actually be FAR more curated than it is, and far less curated options should be equally available. The Apple App store (and the Google app store for that matter), should be a relatively small list of apps that have extremely high standards and guarantees. It should essentially be impossible for spammy bullshit to get into these places. User-controlled, parental control like options should determine whether or not other app sources can be installed from (including allowing for specific other sources, so that app source control can be granular and detailed. I should be allowed to add FDroid but nothing else for example).
Done. Problem solved. Everyone is happy. Grandma is safe and Johnny has control over his phone.
But of course, that assumes that keeping Granny safe is actually the reason. Facially obviously, it is not, and is in fact entirely pretextual.
There are two big problems with this (not that Apple’s caprice is the only alternative):
1. The vast majority of people are Grandma, and they do not have a Johnny available to administer their tech. Most people are not technical.
2. The vast majority of Grandmas will follow instructions on a “how do I share cute photo” website even when that website directs them to dig deep into configuration settings and ignore six “are you sure you want to allow this app to fully remotely control your device?” warnings. Even if Grandma has a healthy suspicion of scams, when she is instead trying to accomplish a goal she will suddenly prove quite adept at giving software with questionable provenance root access to her life.
And what if my grandma is Admiral Hopper. I wonder if there's a way to argue for or against paternalistic corporate gatekeepers without invoking sexism, ageism, or both?
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I think the bigger question is whether this is even worth solving. If people really want to give someone root access and do it willingly, maybe we just say this is out of our purview and allow it. And then, slowly, people will learn. They will be hard lessons but evidently baby proofing the entire world is not really working, so we might just abandon ship on that idea.
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There's a saying about how hard it can be to design bear-resistant containers:
> There is considerable overlap between the intelligence of the smartest bears and the dumbest tourists.
The same is true for computers. Solutions that "allow competent individuals" to do something are also typically solutions scammers can convince Grandma to perform without understanding what they do.
(Case in point: I saw a fake captcha that told you to open Terminal and paste a command to "prove" you're human; https://www.reddit.com/r/mac/comments/1rq4bh6/warning_suspic...)
Scammers will manage to manipulate people into giving away all of their savings just fine no matter what restrictions are put in place. The excuse is just another "think of the children" to maintain control and profit.
People will murder people, too.
We don't have to make it trivially easy.
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Exactly, computers should only be allowed to do what expert gatekeepers deem safe. There is no possible way to allow competent users to bypass this. Even if they had to go submit a blood sample and sign a document in front of a judge, grandma would just do it anyway! Lock it all down and make sure that compilers require a government license.
The flip side of this is:
Pro: I can use a convoluted process to install an astronomy app Apple didn't like.
Con: Billions of dollars of life savings siphoned off with devastating consequences.
I'm by no means a maximalist on either side of this, but technologists aren't the only ones who get a say here.
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The society should change such that grandmas could decide for themselves whether they want tech or not, and still have a comfortable life if they choose to not use it. In our current society, smartphones and the internet are forced on everyone. It's not really a choice any more. Which is quite sad.
My grandma does want tech because she loves sharing pictures with her grandchildren throughout the day. That doesn’t mean she wants to send money to Nigeria through a fake banking app?
You grandma can keep the „restricted“ flag on then. I will be happy to disable it on my device
13 replies →
Then how about her not having online banking?
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