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Comment by Ajedi32

1 hour ago

It's fast food. The focus is on price over all else. If they maintained the staffing levels from back then, then instead of poor service you'd be complaining that a Big Mac costs $15.

Their prices are not cheap, unless of course you use the app; I wonder why they structure the incentive that way...

Except that, adjusted for inflation, a Big Mac was cheaper at that time.

  • Regardless, it would be even more expensive without reductions in staffing. It's not like they could be hiring twice as many employees at half the cost each and are just choosing not to. Fast food is a highly competitive market.