Comment by thinkingemote

When I first joined the university I went to a guided tour of the library. The librarian said that this was the most important tour of my entire stay. She said that the key for finding knowledge was not about the answers but the questions.

It's about finding the questions to ask. About learning to learn. The tour guided us through actually using the library and how to learn the library which is a way to find the questions first and then find the answers afterwards. The librarian then outlined their role in helping the student in how to learn, and how to use the various facilities too.

Learning the question is something that is most fundamental to learning but is kind of overlooked.

A good knowledge system should probe initial enquiries to identify what the users actual desires, gaps and questions are. No one wants a sycophantic doctor, they want one that can ask probing detailed questions to learn whats really going on.