Comment by dspillett
5 hours ago
Unfortunately “are you sure?” checks simply don't work, too many people are trained to just click yes/OK to close the message and get back to what they were trying to do.
5 hours ago
Unfortunately “are you sure?” checks simply don't work, too many people are trained to just click yes/OK to close the message and get back to what they were trying to do.
"are you sure" checks work if you force deliberate effort on the part of the user.
Imagine having to type "I want to get hacked" on a keyboard layout which randomizes with every character.
Well, it sounds like those people are just too stupid to own phones at all then.
The number of times I've seen people blow though prompts which directly refer to the issue they are coming to me about... SMH
Trained by the many more prompts that are irrelevant in practice, and merely stand between a person and the task they're trying to accomplish.
It's not like computers give people a good reason to read the error popups. 90% of them these days are just "oops, computer pooped itself, a well trained army of monkeys is on its way to clean it up; try again later <tinyprint>0xbunchofbullshit-hexadecimal-uuids-for-vendor-telemetry</tinyprint> ;-)" anyway.
Most of the time, people are given only two options: give up on their task, or ignore the popup. No point in reading the message in such cases, it brings zero value.
I'd say the problem is that delete usually has a popup. Sure you don't really want to delete without any kind of confirmation, way too many people would click something on accident and if there's not a way to undo it (which has it's own issues), then a popup is a simple solution, but it does result in this unfortunate behavior.