Comment by throwuxiytayq
1 day ago
Manufacturer forces you to throw away previous device and buy a new one: it's a conspiracy to make money
Manufacturer lets you replace each part separately: it's a conspiracy to make money
1 day ago
Manufacturer forces you to throw away previous device and buy a new one: it's a conspiracy to make money
Manufacturer lets you replace each part separately: it's a conspiracy to make money
I see your point, but what i'm talking about is the company generating a strong incentive to people to buy upgrades or replacements.
This whole submission is about a user going extra length to recover a perfectly functioning main board (with price between 400 and 800 eur depending on model) after an official update went wrong and was suggested to buy a new one.
Mind that I am planning to buy one as well, so I don't have a bias against it. But those suspicious "features" pulled me away from the 16" model for example.
> a perfectly functioning main board
If I understand correctly, the problem was that the board was the exact opposite of that. The post title uses the phrase “bricked”.
I agree that FWs handling was pretty bad, but then again, what exactly is the proposed ideal-but-realistic solution they should have offered here?
"Bricked" is a bad term for system without a proper software/firmware update path. A LOT could have been done here to improve "repairability" (with quotes, because this is a software issue on a perfectly fine mainboard).
A/B updates automatically recovering the bios is case of failed update, recovery from usb in case that somehow fails as well (InsydeH2O call it "crisis mode" I think). Lenovo support both. Dell too afaik. This is very much realistic to have, and I would expect it from a decent product. A computer without this feature is pretty much designed to fail more easily.
If for some very weird reason framework was unable to offer this, then at very least they could have placed a header on the board with flashing instructions on the website, instead of advising to buy new hardware.
2 replies →
Tons of motherboards for other computers have dual BIOS update processes so it can roll back to the old version if the upgrade is unsuccessful.
They could have also had the BIOS chip be socketable and sold it individually pre-programmed.
I agree not everyone does this, but its not like some incredibly out there idea.
Seriously?
ASUS CrashFree BIOS 3 utility. That's from a 10-year-old MB. Probably a few other examples.
Every day I show up to work is a conspiracy between me and my mortgage lender to make money.