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Comment by sbarre

21 hours ago

> You are not entitled to compensation for everything shitty that happens in the world.

This is true, but not relevant here?

If you pay for a service, and you don't get that service, are you implying that you should just be SOL?

If the plane has an issue, and the pilot rightfully lands it for safety concerns, but the paying passengers don't get where they are going, that sounds like the airline's problem to me, not the passengers' problem.

At the very minimum the passenger should be refunded for their ticket, because they didn't get what they paid for.

There are already too many negative consequences in the world of commercial transactions that the end-consumer gets saddled with simply because they don't have the leverage, money or time to fight for redress.