Comment by 1970-01-01
17 hours ago
Re: AWS.
Yes, you have agreed to SLAs. Credit is issued on your bill if they slip away from the 99% uptime contract.
17 hours ago
Re: AWS.
Yes, you have agreed to SLAs. Credit is issued on your bill if they slip away from the 99% uptime contract.
Yes, but they do not compensate you based on your lost revenue, they compensate you based on how much you spent with them. The best you can get from them is a refund.
Depends on the SLA. Usually you negotiate an SLA to cover much more than a refund of the missed service targets (but with a fixed/known ahead of time cost for breaching the SLA).
"Usually"? How many of Amazon's AWS customers have a custom SLA with them, maybe 0.001%?
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